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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. May be subject to a 15% restocking fee. This is to cover processing cost of the original order and inspection and repackaging of the return. Customer will be responsible for return shipping cost. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Customer will only be refunded for the product price minus the restocking fee.


If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail if your return is approved. Once you receive a email stating your return is approved you must ship the product with a copy of the approval email back to 

Bite Me Box Tip Ups

3736 Shawano Av

Green Bay, Wi 54313

Customer is responsible for handling any damage claims for the return shipment so be sure it is packaged correctly. When we receive it and inspect the product we will issue the return as stated above.  


You should expect to receive your refund within four weeks of giving your package to the return shipper, however in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


Shipping

We can ship to anywhere in the US. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations.



When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.